(Feb 28, 2021), Which Airlines Are in Terminal A & B? We would like to apologize for the mishaps occurred during your stay, please know we are contacting you though trip advisor messages in order to follow up the issues mentioned above. No travel adaptors are required as everything is charged by USB, including 2 ports in the safety deposit box. 49 reviews #140 of 284 hotels in Cancun Save Share Carretera Federal 307, Cancun 77580 Mexico Check In / / Check Out / / Guests Contact accommodation for availability. We stayed here for two weeks in September in a swim up room in the Diamond Club. You dont have to get up at 5:00a to race the rats down to the pool and throw towels all over your favorite beach lounger. Copyright 2004 - 2023 BestAllInclusive.com. Our favourite was Zen, both the teppanyaki and the standard restaurant. They are really noisy and too many closed at once in my opinion. Learn about spider monkeys, crocodiles and snakes at Croco Cun Zoo. Butler service Preferred room locations Private pool for Diamond Club guests Nightly turndown service Preferential reservations in la carte restaurants Exclusive beach area with dedicated bar and waiter service Distinctive wrist bracelet Personalized check-in and check-out at the lounge Early check-in and late check-out (subject to availability) Hunter Steakhouse and Zen are quite popular and receive lots of compliments, though, you really cant go wrong with any of the dining options. How much is it to Upgrade to the Diamond Club - Tripadvisor . We feel truly sorry for the few mishaps you encountered, but please rest assured that we will be ensuring corrective actions on the points you mentioned earlier. To become a Royalton Diamond Club member, you must first be a guest of the Royalton Riviera Cancun, Royalton Punta Cana, or Royalton Negril. Diamond Club - Was it worth it? thoughts? 1. Upgrade to our Diamond Club and enjoy a wide range of premium services and benefits. I would like to be diamond club, but I don't think its worth the price. Im more of a pool person than beach, but I suppose a private beach would be nice, with a waiter on hand. View all View all photos (85) Traveller (85) Pool & Beach (4) Dining (1) The lobby is very clean and beautiful, SPA, BARS, GARDENS and common areas were all clean and beautiful, some little details not worth mentioning, but definitely we enjoyed all the different areas. It also caused a real divide between diamond/hideaway and regular royalton guests. Xplore is the place to go for ziplining and jungle touring in amphibious vehicles. We had an argument with the manager and we had to tell him that we were in the same family to get him to agree to us sharing. Sometimes the price difference is minimal but the difference in service is huge. For me anyway. As far as swimming goes, the water isnt deep and its pretty calm, but there is that seaweed issue. - service in the restaurants was very hit and miss, some of the staff are very good (Erick in dorado, Juan in Ola) whereas others are outright poor. Just wondering if Diamond Club is worth it. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. They wanted to charge $15 US just to get to the main gate. Enjoy small restaurants and cafes after a day of diving in inland cenotes. They are already having to re-tile the 7 swimming pools, 2 are being done whilst we are here. @#$ing insane? Diamond Club - Royalton is it worth it? Royalton Chic Punta Cana is an adults-only, all-inclusive resort that was introduced into Marriott's portfolio in January. BUTLER SERVICE 1/10. The resort features beautifully appointed rooms and suites, world-class dining, and a variety of activities and amenities to keep you entertained. I believe the beach is in 3 sections now, so memories guests dont go on the non diamond club royalton beach eaither, which may leave extra space for loungers. Had a great time at Hideaway @ Royalton. Dear Yoli, if you want the full Diamond service, which costs 71 USD per person per night, please visit our website, Emerald Memories. Make your request as polite as possible, and remember to keep it brief. Our room was spacious and modern. The Royalton Riviera Cancun draws big points for its variety of dining choices, nightly entertainment, friendly staff and kid/teen clubs. The resort is in the Puerto Morelos area, which is more secluded than the Hotel Zone, but the beaches arent as spectacular. Diamond Club - Royalton CHIC | All-Inclusive by Marriott. 49 reviews #148 of 284 hotels in Cancun Save Share Carretera Federal 307, Cancun 77580 Mexico Check In / / Check Out / / Guests Contact accommodation for availability. Top 10 spring destinations Americans are visiting this year. Xcaret Park, which is about 45 minutes away from the resort, is an ecological park with snorkeling and cave explorations as well as butterfly exhibits, an aviary and more. ROOM SERVICE 5/10. Some guests have mentioned a marshy smell with the mangrove-view rooms. Two shuttle options include Shared and Private. and they have a lot of growing to do but is it worth what they're charging right now? We independently evaluate all recommended services and products. Furthermore, during our initial stay there they "forgot" to provide us with additional accommodations that were outlined in the agreement, which we didn't make a fuss about during our stay. The food is if your lucky barely warm and in most instances from the alacart restaraunt to your table (30-60 paces) half your food is cold by the time you get to your table. As you get access to private pool and bar and waiter with adult section. We would be more than honored if you could give us a second chance to change your perspective regarding our services. Theres also an offer when you can book online and get a complimentary bottle of wine. Part of the Blue Diamond Resorts Collection, the 840-room mega-resort opened in 2014. 2023 Coronet Diamonds. A quieter and more relaxed check-in and check-out process means you wont feel like a member of the take a number crowd. They were some of the friendliest and most helpful that I've come by. So, if youre looking for a more luxurious and exclusive vacation experience, upgrading to Diamond Club at Royalton is a great option. There are also rooms with adapted features, so be sure to ask when you make reservations. 3 omelette stations, smoothie bar!) Sandy Allen is a former writer at Family Destinations Guide, from Richmond, VA. Royalton Riviera Cancun Reviews: Resort and Spa Details Revealed, Hilton Fort Lauderdale Beach Resort Reviews: The UNBIASED Truth, Coconut Bay St. Lucia Reviews: Unbiased Look at the Beach Resort & Spa, Paradisus Playa del Carmen La Esmeralda Reviews: The Unbiased Truth, The Breakers Palm Beach Reviews: Resort Details Revealed, Radisson Blu Resort & Residence, Punta Cana Resort Reviews, Hard Rock Cancun Reviews: Unbiased Look at the All Inclusive Resort, 11 pools with ocean views, three swim-up bars, poolside service and a kiddie splash pool with slides and water features, Kid and teen clubs with video game consoles, air hockey tables and lounging space, Free Wi-Fi with All-In Connectivity throughout the resort, Daily activities, entertainment and non-motorized watersports, Nine restaurants ranging from Italian, Japanese and a steakhouse to a buffet, a sports bar and a cafe, Beach is narrow and can have a lot of seagrass the water isnt the crystal blue color of other Caribbean beaches, Not enough shade at pools, and youll have to get there early to snag a lounge chair, Very large resort and lots of walking it can take 20 minutes to get from one area to another, Restaurants can have long waits for dinner (but reservations are not required so that may be a plus for some), Beautiful stretch of beach with soft white sand and turquoise blue water, Tennis courts, nine-hole golf course and large freeform beachfront pool with swim-up bar, Spa, nightclub, beach parties and kids club, Adults-only Grand Class section with its own pool, Rooms have jetted tubs, rainfall showers and terraces or balconies, Kids club and teen club with daily activities, Poolside entertainment and weekly cooking classes and wine tastings, Kids club for ages 3 to 12 with a baby playroom, a kiddie pool, a rock wall, a theater and craft time, Rooms have jetted tubs, balconies or terraces and free minibars with full-size liquor bottles. You can still enjoy all of the American traditions while at one of the Best All Inclusive Resorts for Thanksgiving in the Caribbean and Mexico. As a final tip, I definitely suggest taking some Mexican pesos as everyone screws you on the exchange rate if you pay US money.More. I did not enjoy room service too much. Dear TheodorosG1984,We would like to thank you for your valuable feedback. Diamond Club - Royalton Splash Riviera Cancun - Marriott RECEPTION 4/10. Is the diamond club worth it? See the newest deals at Royalton Riviera Cancun. The only downside is the cost, but if you can afford it, its definitely worth it! Oscar, our teppanyaki chef, was the best that we have seen, he put on a great show for us and we had a great evening. Family Destinations Guide is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Family-friendly in nature, the resort is also a popular choice for destination weddings. Diamond Club is not worth it - Review of Royalton Riviera Cancun We were booked into Diamond Club. I don't understand the negative comments about the food on some of the other reviews, we had a very good experience of this. The diamond club section also has its own exclusive pools and restaurant / bar. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Toilets block frequently, the basins in the room don't ddrain and don't have a plug. When traveling alone, it is critical to speak up and request a free room upgrade. ROYALTON CHIC CANCUN, AN AUTOGRAPH COLLECTION ALL - Tripadvisor But Yes, if you have a high-pressure job where youre making decisions all day long and you feel like your brain is going to explode. Royalton Adults Only / Diamond Club UPDATE. In our opinion, what we paid for our vacation food should have been a little better, everything was average with poor selection and lack of premium ingredients for dinner at the restaurants. Everyone has a great attitude and very professionalism. Royalton Riviera Cancun: Diamond Club is not worth it - See 18,701 traveler reviews, 18,538 candid photos, and great deals for Royalton Riviera Cancun at Tripadvisor. Depending on the room type, its between $50 and $100 a night to upgrade to Diamond Club. The swim out rooms can have chilly water if theyre shaded. Royalton Splash Riviera Cancun: Diamond Club Beach Bar earns 5 stars - See 1,022 traveler reviews, 1,867 candid photos, and great deals for Royalton Splash Riviera Cancun at Tripadvisor. Is very confusing the term DIAMOND CLUB, you supposed to pay extra to have access to certain things that other people don't have access to because they decide not to pay for, in our case, the only benefit we got from DIAMOND CLUB was getting to dinner without a reservation, we literally saw several people every night in different restaurants around the hotel turned back from the entrance because they didn't have a reservation only to find out the restaurant was more than half empty inside when we were shown our table, I found this practice disgusting, I'll understand if the place was full, but being that empty to turn down people trying to enjoy a nice dinner instead of being forced to eat at the only buffet at the hotel because they are not DIAMOND GUESTS, butler service is a waste of time, this concept didn't worked for us at all, there was nothing our butler did for us that we couldn't do ourselves, premium drinks well you know the tale here, there were none at all, Free COVID test for Diamond Club members don't count on that, I had to pay $70 for a rapid test in CASH (they don't take CC nor charge to your room) and you don't get even a receipt of what you paid, so basically I paid Diamond Club Access to be able to use the restaurants to eat same food they offer at the buffet but brought to your table in a decorated plate. Spend the day by the beach kayaking, snorkeling and paddleboarding. However, some guests have reported that the cost of diamond club at Royalton Punta Cana can be as much as $100 per day, so it is definitely worth doing some research beforehand to see if it is something that is within your budget. I'll send you 12 ways Pros find cheap flights. You can go to their website for that here is the link to all the goodies at Check PricesMarriott Royalton Diamond Club. I'm sure Chic would be similar! I know you were expecting me to go over the Pros and Cons of the Royalton Diamond Club upgrade. The Tex-Mex Armadillo restaurant is open for lunch and dinner, but its exclusive to Diamond Club members. Are there things that you wanted to see changed? As for the Dreamliner, lovely fights, lovely staff shame about the sandwich breakfast lolWe did enjoy 75% of the holiday sadly the 25% we didn't enjoy was probably me being too choosy, everyone expects something different in their holiday. They are NOT honoring their own agreement. So, the question [Read More], EDITORS Note: We are updating this page as we receive deals. Plus, being able to order room service at 2:00 in the morning is pretty big on my list. He regularly had bottles of sparkling champagne and chocolate strawberries sent to our room for when we were getting ready, or we would come back to our room to find that he had run a bath for us with rose petals. We had a blast and will definitely be back with the kids in a . Yes and no. [NEW] Royalton Splash Riviera Cancun to Open, Royalton CHIC Suites Cancun to Host First Foodie Experience, Choose your exact room @ Royalton Resorts, Best All Inclusive Resorts for Thanksgiving, Black Friday & Cyber Deals Best All Inclusive Resorts, Going Topless? Best All Inclusives with Overwater Bungalows. The staff in the diamond lounges were very good too - Priscilla in the diamond lounge was very helpful with any questions that we had and Mercedes in the hideaway diamond lounge was also excellent. They could even be more responsive to your request. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There is the adults-only 340-room Hideaway at Royalton Riviera Cancun section, which is a great option for couples or singles who would like a quieter atmosphere. Entertainment however was awful, across the main pool on a stage area great if you have good eyesight and like sitting perched in your nice evening wear on a grainy wall.not much thought has gone into guest comfort when it comes to this area.Had torrential rain for 2 days, would not recommend going in the rainy season as hotel all very open to the elements and so nowhere to relax except your room or a wet lobby, sports bar dripping, and Hunters restaurant roof fell in so for 2 days no restaurants open so Diamond club a waste and no compensation. 1 2 Wonderful Stay, Is 'Diamond Club' Really Worth It? Of course nothing happened and they treated us as liars. Royalton Resorts | Marriott International | All Inclusive Resort Apparentley only diamond club can drink corona and Bud, which I personally feel is quite sad. Even if as a couple, I go to be seated around 7-8pm, and am told there is an hour wait, I'd happily sit at a bar for an hour. The room was beautiful, even nicer than the pictures and videos we saw, plenty of space, very clean and well equipped with everything, the swim out pool was temperature controlled, huge and very pleasant, my wife and I spent quality time on it, the porch area was very convenient and the perfect place to spent a private sunset drinking wine in the warm private pool, the dual shower was a hit! Royalton Riviera Cancun is wheelchair accessible and has ramps throughout the resort. Rooms at Royalton Riviera are in three sections: the Resort, the Diamond Club and the adults-only Hideaway. RECEPTION 4/10. Our butler Ramiro was FANTASTIC. He literally made our holiday. The Luxury Junior Suite accommodates up to five guests and has one king-size or two queen-size beds and a sitting area with a pull-out couch. Any other benefits that I'm missing? Please know that we will be contacting you via Trip Advisor messaging, in order to follow up the situations that disturbed you during your stay. Royalton Grenada is Open! . Have you sealed the deal on the Royalton Riviera Cancun? jacobpantuso22 1 yr. ago. I've heard if you have booked adult section then you don't really need diamond club. Subscribe to our newsletter and be notified immediately! Get our Diamond Club membership and enjoy a vast range of premium facilities and benefits. ). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 2023 Royalton Splash Riviera Cancun. Preferential reservations in la carte restaurants, Exclusive beach area with dedicated bar and waiter service, Personalized check-in and check-out at the lounge, Early check-in and late check-out (subject to availability), Selected premium drinks menu available in lounge (some restrictions apply), Daily continental breakfast service in lounge, Upgraded robes and slippers in room or suite, Exclusive discounts on spa treatments and services(some restrictions apply), Organizing special occasions (birthdays, anniversaries, etc. Receive an exclusive vacation experience with an upgrade to Diamond Club. Review of Royalton Riviera Cancun Reviewed September 26, 2015 via mobile We stayed here for two weeks in September in a swim up room in the Diamond Club. Its worthwhile to note that the resort is scented with aromatherapy. Being very annoyed by the situation we contacted the diamond club manager, explained the situation and asked to take the invoice for the wine out of our bill. Part of the brand's Autograph Collection, Royalton Chic is one of five all-inclusive Marriott properties in the Dominican Republic so what sets this property apart from the others? Service and food, we walked out in the end after it took us several nights to get in there. You saved the day (and probably my week) for me. The kids club is for ages 4 to 12 and has movies, air hockey tables and appearances by cartoon characters Max and Ruby and Mike the Knight. Guests can also use facilities at the family-friendly Royalton Riviera. I tend to drink the local beer when on holiday anyway, so presidente is fine with me. Dear Wendy L, We truly appreciate the time taken to share your review on trip advisor. Packing and unpacking of luggage Ironing (one set of clothing per stay) Polishing and shoe cleaning Ice delivery Preparation of Jacuzzi (upgraded room categories) Escort to the restaurant (upgraded room categories) Organizing special occasions (birthdays, anniversaries, etc.) Let's face it, anything you drink on that gorgeous beach will be delightful! Show Details Book Now Diamond Club Luxury Junior Suite Guests with Diamond Club status receive extra perks like robes and slippers, an upgraded room service menu and butler service. AREAS 8/10. BARS/DRINKS 2/10. By the sounds of things, shade is limited everywhere. Whether youre looking for a romantic getaway or a family vacation, the Royalton Diamond Club Cancun is the perfect choice. From upscale accommodations and amenities to exclusive on-site dining, anticipatory service, and access to our shimmering pools, you can have it all! We are glad you enjoyed our service, activities, and facilities. Upgrade to our Diamond Club and enjoy a wide range of premium services and benefits. Subscribe to our newsletter and be notified immediately! We were booked into Diamond Club. We've booked a swimout room. The resort is also quite a distance from downtown Cancun, and theres nothing within walking distance, so this may be a no-go for those who like easy access to off-site attractions. BUTLER SERVICE 1/10. The hotel is very nice and the food was fantastic. I read that with Diamond Club Privileges you will have access to premium drinks, NOT TRUE statement, or not sure what PREMIUM DRINKS means for them, but we are scotch whiskey drinkers, the first day in our check in we had Black Label, the second day the same at the Diamond Bar at the beach (Because no other bar at the hotel will carry premium drinks), to our surprise on our third day there was no more premium drinks (Black Label Whiskey) anywhere to be found in the hotel, not even at the diamond club facilities, no were, period.