I wouldn't recommend the ivy tower bridge, which is a shame considering the interior is lovely. They are wonderful to speak to over the phone. Top mums of two influencers, Melanie and Desreen, put our less-fuss formula to the test out and about with their little ones across the UK this summer. Possibly true but the tone was very rude and unapologetic. Service was awful no one cake to take orders for 30 min. food was not hot. Walk the Bridges 42-metre high walkways. The Tower Bridge Room holds up to 30 guests seated on round tables, up to 22 on a long table, and up to 30 guests standing. Two other tables by us were alarmed by this, too. Looking for the top heritage attractions in London to pick on your trip? Open from 10:00 a.m. 6:00 p.m. during summer and from 09:30 a.m. 5:30 p.m. in winter, Adults, Families, Young Adults, Senior Guests, Children. Our food was delicious! Food and wine very good.Thank you Maria for such good service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A very disappointed customer As entering The Ivy Tower Bridge l could see the restaurant wasnt too clean. I give credit where its due, giving tips and positive reviews when I have vises the locations I mentioned above, but Tower Hill is broken. The Ivy Tower Bridge with its riverside location and views of the iconic Tower Bridge and Tower of London, is the perfect location. Red Carnation Hotels Collection in London, Hotels near V&A - Victoria and Albert Museum. Love the kfc and soondubu. if the detail is wholly inaccurate? Service was good given the restaurant was extremely busy. When it comes to the most beautiful universities in the UK, Christ Church College usually comes to mind. Even if he had I am not sure he would have known. It took staff about 20 minutes to come over and take our drinks order. With an array of gifts to choose from including personalised vouchers or bespoke dining experiences, such as Afternoon Tea and Champagne Dinner, give the magic of The Ivy. Asked for water for one of my guests , it never arrived , so had to ask again. The Tower View Private Room at The Ivy Tower Bridge accommodates 38 guests on one long table, 52 guests across two tables of 150 guests for a standing cocktail reception. TOURIST TRAP, TERRIBLE & RUDE SERVICE, Relying on pretty interior and location to get by! The Ivy Tower Bridge is most certainly living off of the laurels of its Mayfair namesake. Its clear they are riding on their name and fancy furnishings to pass. I also noted that a small profiterole with a candle had been placed on the serving area. Great setting. I was guided to the table. I would definitely discourage anyone from booking this restaurant. We did chase three times. Staff seemed miserable and like they didnt want to be there. First-hand tips from real families on the go, Wondering just how much difference carrying Aptamil Follow on Milk Ready to Drink can make to your next family adventure? We ordered our food at 7.25pm and they hadnt arrived at 8:30pm, after chasing this twice we were eventually told they were coming soon andthey arrived at 8.40. Nearest Train Station: London Bridge, Fenchurch Street or Tower Gateway DLR We ordered our food which came in good time but I never got the whole meal and after asking still never arrived. Call this number: 02031467722. Pleasant, efficient service. The location is great and vees from the outside area are exellent. Our second time here. By this time we had asked for the service charge to be removed from the bill and we had our coats on. The items arrived about 10 minutes later, again, no apology just asking if we had everything? I now see that I am not alone in taking this view. Takeaway Open now. 3. On top of that, they later brought us wrong food. 214 Bermondsey. !Our conclusion: once and NEVER again - disgrace, overpaid, they are taking the mickey, and not once an apology after the many complaints, not once that a manager was send when asked for (everybody pretended they were the most senior person in the building, especially the woman at the reception that send me away kept that line). The host at reception was stressed and inattentive, waiters and maitre d clearly not getting along and thefood was not hot. I love all Ivy restaurants and in particular Tower Bridge for its amazing location. 8. Plus, find plenty of inspiration for your next baby-friendly summer itinerary - whether its a sensory-stimulating spin on the London Eye or hands-on animal fun at the Peak Wildlife Park. The Ivy Royal Tunbridge Wells view menu. Nothing special or exclusive like the original Ivy. This was our first time at the IVY, we had an amazing evening . Drinks we vest tasty and the staff happy and attentive! Half an hour wait for our drinks. It would seem if you are middle aged or above and look like you have money to spend you will get a much better service, if you're young and trying to have a nice meal out with friends I would stay clear.More, This is the version of our website addressed to speakers of English in United Kingdom. Staff a bit run off their feet and service can be spotty but overall atmosphere next to Tower Bridge on the terrace and a something for everyone menu make it a super choice. 3. I give credit where its due, giving tips and positive reviews when I have vises the locations I mentioned above, but Tower Hill is broken. The garden pea and nettle soup with feta cheese was so delicious. Once it arrived, I was asked if we wanted anything else, I asked for mayonnaiseto nobodys surprise this never arrived. I would particularly like to commend our server EVA who tookexceptional trouble. They didnt clear our table until the very end so it looked like a bomb had hit us with empty cups and teapots everywhere. Good that it is open after the theatre which is next door, Service was utterly slow. I wouldn't recommend the ivy tower bridge, which is a shame considering the interior is lovely. Birthday booking information - ignored, there was no effort or attempt to make evening special or communicate with me about the message more, Local cuisine, European, British, Vegetarian Friendly, Vegan Options, Special Occasion Dining, Romantic, View, Groups, Bar Scene, Vegetarian Friendly, Vegan Options, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The food was very, very average and none of us were impressed. 12:00 - 23:00. The Ivy Tower Bridge view menu. Waited nearly 50 minutes to get drinks and then when we eventually got our afternoon tea ( which had been booked 3 months in advance) we were told the kitchen was just about to start serving dinner so if we wanted anything else we had to order it NOW as in 5 mins it would be too late!!!! exceptional trouble. Zoom in to see updated info. ItsRead more, BYOB ok (there's a store across the street). The bar staff that served me was polite but didnt had no idea what the ingredients were that went into the cocktail that they were promoting as one of their Christmas specials. Watch popular content from the following creators: PRISCILLA | WHERE2EATLONDON x(@where2eatlondon), Grace Rolls-King(@gracerollsking), Hadley O'Garro(@hadley.ogarro), Yas Asare(@yasmin_asare), Ton.Voyage(@ton.voyage), Lilia(@lilia_lifestyle_), Jin Jon Jones(@jinjonjones), SandyMakesSense(@sandymakessense . There was more than enough space, including their own bar, where I could have seated, but I was not allowed. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Set over two floors, with views of Tower Bridge and Tower of London, the restaurant is the perfect location for tourists, day-trippers and locals alike to relax after a riverside walk and enjoy wonderful food in incredible surroundings. Youll find great British classics, Asian-inspired cuisine and fantastic vegan and vegetarian dishes, right next to two of the capitals most iconic landmarks. We then sat down and was given a menu by a very quite strange chap we could hardly hear. Especially if you get a window seat or enjoy the outside terrace during warmer days. They claimed to havecalled me but I didnt have a missed call. See popular questions & answers about The Ivy Tower Bridge; Receptionist. Also only English mustard was available with our steak and not Dijon. food menu; drinks menu; food menu. City of London, Greater London E2 6DG Absolutely appalling to even add the 13.5 % service charge to our bill which we requested was taken off. Scones dry and stale. When I pointed out my breakfast was wrong the waiter said ok did you still want that now? By clicking subscribe, I would like to receive marketing information about One Tower Bridge products and services. It was 10 minutes before it was lit and brought to my daughter. Lovely venue for lunch with friends . I have been to the Fawlty Towers experience and the service in this show is scripted to be comical. The mains and starters we had were all excellent. Guided tours and Halal food cruises running 7 days a week. Better than usual choice of non alcoholic drinks. We asked the angry waiter to remove the service charge which at least he did without any kind of emotion - stayed in character. For a special occasion and a treat it was so disappointing. I would have gone elsewhere however at 10pm time was not on our side. Its" read more Take a stroll across high-level walkways with a brand-new, spectacular glass floor and view the capital from the lofty heights of this celebrated Victorian bridge. Some time after we then had to call another waiter to say we would like to order some drinks /main course. We complained and finally some additional staff were there.The food was very bad. Felt like the manager was looking down on us, and wouldn't seem to let the waiter do his job on his own. From: Fri 14th Apr 2023 To Thu 31st Aug 2023, From: Tue 4th Apr 2023 To Sun 31st Dec 2023. Id Never go there again. United Kingdom, 114 Mile End Road, E14UN London, United Kingdom, Hartmann Rd, London E16 2PX, United Kingdom, Terminal 1, Greater London TW6 1AP, United Kingdom, Airport Way, Luton, Bedfordshire LU2 9LY, United Kingdom, Riverside Building, County Hall, Westminster Bridge Road, London, SE1 7PB, United Kingdom, Trafalgar Square, London, Westminster WC2N 5DN, United Kingdom, Newall House, Harper Rd, London SE1 6QD, UK, East London Masjid & London Muslim Centre 46-92 Whitechapel Road London E1 1JX Greater London UK. Wake up Ivy chain! Devious food from a varied menu. Mattia, who claimed to be the manager, is the least appropriate person for the job. While waiting for the second side to arrive the steaks got cold. I was send away and told to return 10-15 min as the room wasn't ready yet. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Find out whether the Tower Bridge has Halal food and prayer places Tower Bridge in London guide for Muslim Travellers by HalalTrip. We then waited for a very long time - no drinks, no nuts for nibbles. Prices are competitive for a high end place but for impressing clients this restaurant really hits the nail on the head. Quick Details Category: Attractions Duration: 1 hr Learn the History of Tower Bridge Get to know one of London's most famous landmarks! Possibly true but the tone was very rude and unapologetic. The location made accessing information on my phone seem impossible and I wanted to find an Ivy voucher and the theatre tickets. This is why we chose Tower Hill for this celebration. Discover short videos related to halal breakfast tower bridge on TikTok. In addition, whilst we were still eating, the lights were turned on full at 1130, our bill dropped on the table and we felt like an inconvenience. The two female waiters lacked focus. on the neighbouring table spoke very loudly to an extent we found it difficult to hold a conversation. London has a wide range of majestic heritage sites, preserved in tip-top condition for tourists to admire For those seeking Halal dining options in Hong Kong, Kentucky Fried Chicken (KFC) has stepped up to meet the demand. No allergies, no food intolerance. It was so obvious to everyone present. Located on the river by London Bridge, serving delicious food and dazzling cocktails. The Ivy will no longer have my custom. Lovely location and nice buzzy atmosphere. 1. My friend had never been to the Ivy before and was very impressed. An exhibition in partnership with Southwark Arts Forum, see beautiful works of art exploring the theme Tides of Change created by artists within the Southwark community. Some mains are small so sides are needed too. This Central London tour focuses on the history of black Muslims in London through points of interest and fascinating stories of past events. As a family we are fans of The Ivy, we have visited the original Ivy as well as Blackheath, Victoria and Canary Wharf, which have all been excellent! Would certainly recommend for a special occasion as not cheap. Wine waiting became perfunctory pouring into glasses almost regardlessof whether wanted or not. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. I imagine the menu is well composed and really tasty when not served cold, on time and in right order though Wake up Ivy chain!More, Our visit to the Ivy should have been a celebration for a graduation. Choice of food is good and beautifully presented. This is the version of our website addressed to speakers of English in United Kingdom. Our sides ordered with the main dishes were delivered a good five minutes after the courses. Again something Ive not experienced in your other restaurants. At present, the bridge features a Tower Bridge Exhibition area displaying the history of the bridge in the form of photos, films and other media. In particular the staff who looked after us (Rojana and Jasmin) kept coming over to make sure everything was okay. PRICE RANGE $26 - $103 Special Diets Vegetarian Friendly, Vegan Options, Gluten Free Options Meals After declining dessert menus, due to wanting to leave, one of the female waiters brought the menus back again. The receptionist when we arrived was very dismissive and rude saying there were no tables and we couldnt have a drink at the bar as it was full. 0 Max Attendees 6 miles from Airport 3 Event Rooms 0 Accomm. This is the version of our website addressed to speakers of English in United Kingdom. The waiter eventually came to take us to our table but was walking so fast that we lost sight of him he didnt seem to care when he turned round and we were not behind him. Mattia snapped back and said that 20 minutes is plenty of time and that he wouldnt be taking our drinks back. Get quick answers from The Ivy staff and past visitors. BEFORE BOOKING. You will want to go here for the food and ambiance - you will not be disappointed. The Ivy Winchester Brasserie view menu. Closed until 8:00 AM (Show more) Mon-Sat. London Bridge Station (Northern and Jubilee line, National Rail) 6 min walk from the station, Beer, Cocktails, Counter Seating, Full Bar, High Tea, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine, Experience a British tradition at The Ivy Collection with our famous Afternoon Tea, perfect for any occasion. If I could I would give them a minus score Dreadful service. All of the portions of toast looked as if they hadnt seen a toaster. Service, by our barman, Yusuf, and waiter, Salar, was very good; relaxing and enjoyable. Gary Adams. I ordered a cocktail while I waited for my friend to arrive. The only positive thing I can say was the app which allowed diners with allergies to check what things on the menu we could eat. We then had to wait near enough 30 minutes for the deserts which we had preordered. We enjoyed the blackened cod and rump steak although there were other menu items we fancied. Regards The location made accessing information on my phone seem impossible and I wanted to find an Ivy voucher and the theatre tickets. I did complain to the manager and he apologised and provided us with some bubbles, but felt this was more of a weak gesture. Would highly recommend a visit here. The deserts were ordinary and rather underwhelming. Not only is the service slow, its not too great either. Our server was SALAR he was very polite & made sure we were happy with our food. We really enjoyed our dinner in Ivy. I attended with my daughter (her Birthday) and her fianc and my wife. they arrived at 8.40. Party of 6 adults. Heading to London for the first time? After a week we got a response offering complimentary bottle champagne next time on London (it was a one off trip for special birthday) With advice asking us to ring in advance and not leave until the day ?????????????? Lovely starter and main course, but the Creme brule`e was disappointing. I visited the toilet before l left. The initial attitude really put us off and it was embarrassing as we had a important visitor over from the US for a business dinner. If I could have I would have given this restaurant a minus score on all counts. Nobody asked us if we enjoyed our food and checked on us at any point hence not another drink. ORDER AND TAKE 0203 941 5550 london5@vapiano.co.uk. To top it all off, Mattia was the only employee in the restaurant to not wear a mask yet he was coming closer and closer to us as his behaviour was quickly spiralling out of control. I appreciate it is a large restaurant and was a Saturday lunchtime but not something I have experienced in any of your other restaurants. Date of experience: July 15, 2023. We were booked at 22.15 for a post-theatre supper. No meaningful customer interaction. As reliable as ever. And just the food was 75 GBP!! Definitely ordering again.Read more, We love fat joes!! We then helped ourselves to top up our glasses, as no one came over. ok, not the standard I would've expected from an upmarket restaurant, wasn't particularly hot and our sides were forgotten. It goes against our guidelines to offer incentives for reviews. Dessert arrived different than ordered rice: good This would have been a 5 star rating but thanks to one employee, Mattia, I am giving this restaurant a 1 star rating. Youll find great British classics, Asian-inspired cuisine and fantastic vegan and vegetarian dishes, right next to two of the capitals most iconic landmarks. With interiors designed by Martin Brudnizki Design Studio, the two-storey restaurant offers guests the choice of dining inside while enjoying river views through floor to ceiling glass windows, or outside on the alfresco terrace, which seats 50 and directly overlooks the River Thames and the Tower of London. The Ivy Tower Bridge brings friendly, sophisticated all-day dining to the heart of London. Log on to their menu, that may give you the answer. Always have a lovely time at the ivy brasseries no matter which you go to. Lovely venue for afternoon tea, brunch or a special occasion as well as a hearty meal. Advanced telephone call to discuss at length dietary requirements. 6.Then the drinks arrived but no wine, with the waiter reaching over my son eating his meal- to pass my drink - we then chased the wine again. The booking and communication was handled well. When I went there were ripped jeans, bikini tops, really not what I would call smart casual at all. Waiters completely oblivious to us. I certainly wouldnt have paid the tip but the bill is presented with the tip already added on and my husband didnt want to be confrontational and ruin the day, so just paid.More, This was my first trip to The Ivy, before going to the theatre, and I was so impressed. Offering casual all-day dining with stunning river views. The service was phenomenal! A little disappointed this time. The Ivy Caf Blackheath 3.0. 7. Fri 08:0022:30 if the detail is wholly inaccurate? When l looked down there were food/ dirt over the floor and in the window runners. The above said, particularly during the warmer months smart casual is fine. If the system detects something that potentially contradicts our. The waiter took sometime to clear the table. Had to wait to order more drinks & pay bill. This place was similar, I think Manuel trained our waiter.More, This was my first time visiting The Ivy chain and unfortunately it did not live up to my expectations. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The first course was ok, not worth the price, The main course was lukewarm/cold. Food and Service were spot on and the cocktails were lovely. The initial greeting was lovely and the decor is spot on however the service was very poor. Unhelpful, unfriendly staff . We managed to get someone to come in, and we asked her to get my coat and scarf. The food was amazing, especially the watermelon and crab starter and the crme brle to diefor. The Ivy Tower Bridge is an all-day British brasserie with an all-encompassing menu serving modern British and international Ivy-inspired classics from dawn until dusk, seven days a week. Our waiter was absolutely fantastic however it was v disappointing that our drinks arrived halfway through our main courses . I am just the reviewer. Once we had finished our meal, the food empty plates were left for some 20 mins. The food was very, very average and none of us were impressed. Tower Bridge in London guide for Muslim Travellers by HalalTrip. Visit the Victorian Engine Rooms and see the striking original steam engines that once raised the bascules of the bridge. Dismiss, By clicking or navigating the site, you agree to the FareHarbor. Answer. Fillet steak arrived cold - manager was informed of it, said he will check with the Chef (?) Copyright 2023 OpenTable International Ltd. Alphabeta Building, 14-18 Finsbury Square, London EC2A 1AH - All rights reserved. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If he were to do that we would have to leave right away even though one of my friends was still drinking her coffee To cut a long story short, Mattias behaviour was rude, unprofessional and completely patronising. I wont be back.More, Friendly, efficient staff and the usual excellent, varied Ivy Brasserie menu and decor. Honestly, poor service. Service not reflective of 13.5% mandatory service charge. Discover short videos related to tower bridge rooftop restaurant on TikTok. It is best to address this directly with the restaurant. The Ivy Tower Bridge is an all-day British brasserie with an all-encompassing menu serving modern British and international Ivy-inspired classics from dawn until dusk, seven days a week. The bread then arrived 25/30 mins later - but still no drinks. The food is excellent, surroundings and decor are pretty cool too; however the experience was let down by terrible service.Staff seem to go to some lengths to avoid eye contact and make themselves busy preparing vacant tables instead of looking after customers already there. The service, however, was very poor. London has many tourist sights providing ample photographic opportunities. The sides, spinach and the second peas, broad beans and shoots were excellent. Newsletter. I wont be back. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Searching for pup-friendly hotels? Watch popular content from the following creators: Best London Food(@cravingthathalal), i.iqraaa(@i.iqraaa), Ozzy(@ozzy7ate6), Ozzy(@ozzy7ate6), EatOutLoud(@eatoutloud_) . He later came back to apologise. Waiters unexperienced. Slightly overpriced but hits the spot everytime so can't complain much. There are much nicer restaurants with slick service nearby at a similar price point. The Ivy Tower Bridge brings friendly, sophisticated all-day dining to the heart of London. On one of the breakfasts, the bacon was uncooked and still cold and on the other breakfast the sausage was pink. The Best 10 Halal Restaurants near Tower Bridge Rd, London, United Kingdom Sort:Recommended Price 1. Read our. After being seated and ordering drinks, we waited over15 minutes for our order to be taken. Discover what's on nearby The Ivy Tower Bridge, a British Brasserie restaurant, a short walk from London Bridge and located next to the iconic London landmark, Tower Bridge. Regardless of that, whenever I tried calling back to inform them of the delay there was no answer. millie j. St. Albans, United Kingdom Hiya, what's the dress code for both male and female please? One starter came out five minutes before the other. Enjoy modern British dishes with a spectacular view of Tower Bridge and the Tower of London at The Ivy Tower Bridge. 34a Shad Thames, London,SE1 2YG. It was an important occasion and others around us, were all showing their frustration. My son took me here for my birthday and it did not disappoint! She managed to share her wifi with me and everything worked. Advanced telephone call to discuss at length dietary requirements. It would seem if you are middle aged or above and look like you have money to spend you will get a much better service, if you're young and trying to have a nice meal out with friends I would stay clear. Once you find us it's just another reason to love London. We were told we would have to come back in 5/10 mins. When it arrived, there was various items missing from each of the serving dishes, some had missing strawberries, some macaroons missing, some had scones missing, not enough cream or jam. The replacement cutlery was thrown down on the table. more, You seem to have JavaScript disabled. West India Quay, 14 Hertsmere Rd,lsle of dogs E14 4AF. The wine eventually arrived , but we were over half way through the meal. iVvy is the only venue hire website with live venue hire availability, and instant booking functionality. 18.95 for a 2 course pre theatre meal presented fantastic value for really high quality food. Our wine was lovely. The words he was using were ok but delivered in a couldnt give a s@&t way. Felt rushed by the end, countless times told we had to love on by 10pm, had no real issue with being gone by 10pm however it was the slow service and us having to call a waiter over and ask where our deserts where that delayed us.. Our wine didn't arrive until the same time as our food and the server was unfriendly. We both ordered steak (pink ) with 2 different sides. This is the last thing that your customers need in the middle of a pandemic and in the run up to Christmas. A visit to the Tower Bridge is a must when sight-seeing in London and will provide travellers an in-depth understanding of the rich history associated with the bridge. When my friends and I called him out on it, he started muttering some angry words in another language. Great food and excellent service. Birthdays, special occasions; whatever the reason or season, The Ivy Tower Bridge is your destination for the perfect Afternoon Tea. Complete rip off . The Ivy Cafe Wimbledon view menu. Disappointing to see the service was poor, as the food was great. You'll find great British classics, Asian-inspired cuisine and fantastic vegan and vegetarian dishes, right next to two of the capital's most iconic landmarks. I have eaten at quite a few Ivy restaurants and had a good experience. Note: your question will be posted publicly on the Questions & Answers page. Its location near the Barbican means there's not much competition for this type of cuisine so it's got the market cornered. Our initial waitress (the one who is supposed to welcome you and talk you through what the menu is etc etc.) The service was pretty poor overall (no fault of the waiters he was doing his best and nice enough), however we didn't feel the 30 service charge was warranted, we paid anyway in order to not cause tensions. I understand that she was about to leave. When food did arrive, it was not ours, it was put in-front of us and then embarrassing had to be removed when we pointed out this wasnt our order and was re-served to another table. 5. Treat friends, loved ones, or choose the perfect corporate gift with a personal voucher. The ambience is great and although busy the service was speedy and friendly. Great little chicken shopRead more, The meat here is halal so it's great for friends or family who have that dietary requirement.Read more, Great French Latinx Street Food, with very friendly staff.
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