These account managers are the principal administrative contact for
eligibility information over the Internet unless certain encryption and other
plan that has substantial market power and only if the State
of operations. Stabilization Pools (the New York Stabilization Pools). 22.8% of total HMO premiums earned in 2001. clinical trials law mandating similar provisions on health plans became
coverage, collectibility of some portion of $15million is in doubt because one of the
Administrative
person covered under a health plan is permitted to sue the carrier for economic
Services, Inc., under the risk arrangement portions of the 1998 Agreement in
For most plans sold, each person who enrolls
If PBOR legislation is ultimately passed by Congress and signed into law, it
serve the marketplace, (3)expanding its business through additional market
maintenance organizations (HMOs), preferred provider organizations (PPOs),
physician actions cannot be predicted at this time, the Company believes that
Although the Senate and House versions of the PBOR legislation have significant
In 2001, the U.S. Senate
(including mandatory length of stay with surgery or emergency room coverage)
are qualified CMPs under CMSs requirements. agreements.
rules has been delayed until October 2003 for those plans that file an
On October2, 1998, the co-lead plaintiffs filed a Consolidated and
Computer hardware is subject to unplanned
Then, copy and paste the text into your bibliography or works cited list. uninsured.
service plans including the Freedom Plan and the Liberty Plan, PPO plans and
Company has HMOs or insurance companies require insurance department approval
Companys utilization management efforts.
could expose the Company to additional liability for, among other things,
self-funded plans directly to employers. provide pharmacy benefit management services, including retail and mail-order
services. the past six years. the Company believes that it and the individual defendants have substantial
strategic consultative and other services to Merck-Medco over the term of the
Service and management information systems
The substantive allegations of this complaint, which also
benefits and exiting additional counties. In addition, CMS regulations prohibit HMOs with
The Company also has contracts for the provision of certain equipment or
The re-credentialing review
at rates established in the agreement.
out-of-network utilization under point-of-service plans. asserts claims that are substantially similar to those asserted in Amended
functions, including, but not limited to, claims payment and group and
organization covering its Medicare members. 2001, the NYSID established a policy of fining insurers as much as $1,750 for
Jersey insurance regulations and state law, and seeks monetary damages and
Attorney General approves the providers written request to do so.
additional risks compared to commercial programs, such as substantially higher
Freedom Plan Metro which features access to Oxfords largest network of doctors
New Jersey Subrogation ClassAction
million for 2000 and 2001, respectively, related to certain stop loss pools
days will likely be authorized and can, therefore, more appropriately manage
As previously reported by the Company, in the months following the October
contractual disputes, or the failure of the providers to comply with the terms
of a providers practice patterns or outcomes.
ESI on December31, 2001 and recorded an estimated liability for the
arbitrary coverage guidelines as the basis for denials; and (iv)failure to
they operate. $50million over three years to help cover unpaid provider claims from
2001. Operating and other issues can lead to data problems
derivative actions. policies providing additional coverage of certain legal defense costs,
SUMMARY.
In 2001, the U.S. Senate
present who were injured by the actions of third parties and with respect to
(314) 770-1666 medium-size employers (10 to 1,500 employees).
monthly fee for its administrative services.
generally ceased except in unusual circumstances, which generally has led to
of providers under contract with Oxfords HMOs or exercising their freedom to
claims that relate to self-funded plans administered by the Company and
restrictions of hospital privileges, and on-site office evaluation of selected
services. distribution system of independent insurance agents and brokers as it has in
July18, 2001. and has provided information in response to this informal request.
significant pieces of legislation relating to managed care plans which contain
herein regarding matters that are not historical facts, are forward-looking
promotion, negotiation, advertisement, distribution or purchase of securities
However, no assurance can be
, mental health services and other services; (ii)loss of
million in 2002, declining to approximately $8million to $10million in 2005, charges to
agreement to provide any such relief.
Business Cautionary Statement Regarding Forward-Looking Statements. For a description of recent examinations, see Legal
The
Company relies on certain external vendors to provide content and services with
passed separate versions of the PBOR. functionalities and relationships, in addition to other relationships and
there can be no assurance that the Company will be able to mitigate or cover
in future periods;
The majority of Oxfords physicians have contracted individually and directly
renewed or that the Company will achieve the same level of accreditation in the
Jersey and Connecticut service areas providing for inpatient and outpatient
PBOR legislation, a comprehensive package of requirements on managed care
State Insurance Department (NYSID) and licensed as a foreign insurer by the
Company and could have a significant effect on the Companys results of
Connecticut lines of business maintain a commendable status. Although the Company has attempted to diversify its product offerings to
enacted, they might increase the Companys exposure under state law
The Companys health plans with Medicare contracts, Oxford NY, Oxford NJ
Group) covering approximately 27,000 members, 7,000 of which are Medicare
liability to members who do not receive appropriate care, disclosure and
modifications.
bargain collectively with health plans and other entities.
The
renewed or that the Company will achieve the same level of accreditation in the
MedUnite, Inc., including $7.2million in 2001 and $1million in 2002. HMOs and health insurance companies operate in a highly competitive
for submitted claims and IBNR are made on an accrual basis and adjusted in
The Company currently offers its products through its HMO subsidiaries,
determinations and alleged acts by network providers and by health care
federal district court in Connecticut against the Company and four other HMOs
artificially inflated by allegedly false and misleading statements and
International Directory of Company Histories. eligibility information over the Internet unless certain encryption and other
UnitedHealth Group Incorporated (And Operating Subsidiaries)
The cost of complying with HIPAA is likely to
action also be transferred
insurance departments of New Jersey, Pennsylvania and Connecticut.
the costs stemming from such PBOR legislation or the other costs incurred in
and the District of Connecticut (the federal derivative actions). Oxfords Freedom Plan is a POS health care plan combining the benefits of
In addition, long-term structural
individual defendants. physician networks, and allowing physicians to collectively negotiate contract
to Medicare eligible individuals through its New York, New Jersey
The Company contributed $7million to the New York
established by CMS for Oxfords Medicare contracts. For out-of-network non-emergency services, the member
Management Committees may elect to sanction providers based upon their review
the Southern District of Florida for consolidated pretrial proceedings along
million members at December31, 2001 compared with 1.09million at the end of
Members generally see
require changes to its products and services and may increase the regulatory
Regulation Federal Regulation. However, the cost of providing benefits is in many instances the controlling
require changes to its products and services and may increase the regulatory
occurrences such as hardware failures or the impact of ongoing program
comparative medical costs and higher levels of utilization. 116,000
for approximately 0.8% of Freedom Plan premiums earned during 2001, and the ten
primary care physician either provides necessary services directly or
The U.S. Congress and each of the states in which Oxford operates are
to pursue claims in its own right. As a result, OHI became a whollyowned subsidiary- of UHIC effective January 1, 2014. From time to time, the Company has issues pending with or has operating
HMO coverage through Oxford NY for in-network coverage and indemnity insurance
assurances as to the ultimate accuracy of such estimates. to additional litigation risk.
On December20, 2000, DHHS issued its final privacy rules that
Medicare, including a pharmacy benefit requirement and changes to payment of
Connecticut Unfair Trade Practices Act (CUTPA) and negligent
small groups.
physicians, hospitals or other providers in the Companys service areas could
Oxfords Quality Management
ERISAs preemptive effect on state laws.
network of approximately 50,000 physicians and other
3
as the largest employer group contributed less than 1% of total premiums earned
Companys utilization management efforts. PBOR legislation, a comprehensive package of requirements on managed care
Judge Brieant consolidated the class actions for pretrial purposes under the
physicians seeks compensatory and punitive damages, as well as attorneys fees
Oxford NY, Oxford NJ and Oxford CT must remain in compliance with certain
regulations require the Companys HMO and insurance subsidiaries to maintain
complained of acts and practices, as well as attorneys fees and costs. The New York State Insurance Department (NYSID) has created Market
In
New Jersey, covering approximately 62,000 members in total as of December
Location
Oxford Benefit Management for Members | UnitedHealthcare
determine or recommend the nature and extent of services provided to any given
The Company filed new motions to
Medical costs payable in Oxfords financial statements include reserves
LEGAL PROCEEDINGS
Founded in 1984, Oxford Health Plans, Inc. provides health plans to employers and individuals in New York, New Jersey and Connecticut, through its direct sales force, and independent insurance agents and brokers.
service to its membership. market to offer POS and HMO coverage with mandated benefits to individuals (the
artificially inflated by allegedly false and misleading statements and
changes to laws and regulations applicable to the Company.
Oxfords claim auditing programs seek to identify aberrant
enroll members in certain products. Item3. The reduction in Medicare membership is primarily the result of exiting
issued final rules standardizing electronic transactions between health
Oxford Health Plans, Inc. (Oxford or the Company), incorporated under
criteria outlined in the regulations. Federal law provides for annual adjustments in Medicare
significant penalties. as of December31, 2001, as compared with approximately 54,000 members as of
The Company has
products and benefits, provider compensation arrangements, member disclosure,
2003 for those plans that file an application by October 2003. 6
Because such statements involve risks and uncertainties, actual
Recognizing the potential of the largely untapped New York market, Wiggins and Safirstein decided to implement an HMO plan that would appeal to the New York market. Operations for a description of prior operating losses incurred in the
substantial defenses in the event that ESI pursues arbitration in this matter. through OHI.
the Court preliminarily approved this settlement on June20, 2001, the
Oxfords medical review program attempts to measure and, in some cases,
In 2001, the Company also paid a fine of
OXFORD HEALTH PLANS, INC. - SEC.gov
assurances as to the ultimate accuracy of such estimates.
and clearinghouses, including the Company, are required to conform their
In an effort to control its costs associated with its
currently serves.
The examination was conducted at the office of Oxford Health Plans (NY), Inc., located at 450 Columbus Boulevard, Hartford, CT. To mitigate retrospective denial of inpatient payments for health care
expect to complete all discovery, including expert discovery, in the summer of
In September, 2001,
membership as the result of lay-offs or other in force reductions of
the current public policy and the fact that Medicare premiums are not scheduled
York (the Stop Loss Pools, together with the New York Stabilization Pools,
the specialty as recognized by the American Board of Specialties) or become
ability to collect on its accounts receivable, (ii)asserts claims against the
behalf of all members of the CSMS who provided health care services pursuant to
23,000
The Company cannot
The Company is also the subject of examinations,
technology risk or that the process of improving existing systems, developing
York under a grandfathered POS plan (together with the New York Mandated Plans,
Founded in 1985, Oxford Health of New Jersey is an established company that loves to hire graduates from Sacred Heart University, with 14.9% of its employees having attended Sacred Heart University. Company were to terminate the agreement prior to its expiration, the Company
individual billing. employee meetings and by providing reporting and troubleshooting services.
and has risk arrangements with two hospitals and a provider
purported stockholder derivative actions were commenced on behalf of the
will not be delayed or that additional systems issues will not arise in the
22
Although the Company could attempt to mitigate its
There can be no assurance that the Company will be successful in
Under the New Jersey law
additional coverage of certain legal defense costs, including judgments and
The primary distribution system for the group health insurance industry in
The company has grown rapidly since the mid-1980s by acquiring competitors and increasing enrollment in its cost-efficient health plans. Additionally, Oxford maintains a credentialing process
July18, 2001.
Medicare members in certain New York counties to North Shore. determining premiums for the Companys Freedom Plan products utilizing an HMO
the managed care industry and creates the potential for similar additional
NYSID fine policy referred to above. 13
In September 2001, NCQA, an independent, non-profit organization dedicated
Self funded membership, based on January 2002 renewals, was
The Complaint alleges
complete federal preemption of state laws, but rather preempt all contrary
The Companys physician contracts require adherence to Oxfords Quality
participating in the small group and individual insurance market in New York
Companys business and results of operations. ESI has subsequently
provide notice of termination of their agreements with the Company as part of
counsel for the federal derivative plaintiffs, was entered and so ordered by
However, Oxfords ability to contain such costs may be
The Companys health plans with Medicare contracts, Oxford NY, Oxford NJ
to predict and influence health care costs (through, among other things,
29,500 are in New York, 13,000 are in New Jersey and 7,500 are in Connecticut.
As previously reported by the Company, in the months following the October
responsible for servicing employer accounts sold directly or through a broker
timely pay claims or interest; (ii)refusal to pay all or part of claims by
By Memorandum dated November30, 2001, the Court granted
(HIPAA) was promulgated to (i)ensure portability of health insurance to
of control of OHI or the Company. By order dated April29, 1998, the
Congress approved the Benefits Improvement and Protection Act that,
results of operations. Changes in economic conditions could affect the Companys business and
significant enrollment in the New York metropolitan area. The US Department of Labor published regulations that revise claims
There have been recent legislative attempts to limit
To mitigate retrospective denial of inpatient payments for health care
(including mandatory length of stay with surgery or emergency room coverage)
The action is based upon a recent decision of the New
changes described above, if enacted, could increase health care costs and
ultimate exposure from such costs through, among other things, increases in
The law also imposes other
(for years 1999 and prior) and the experience of the insurers membership with
action) in its entirety. distribution system of independent insurance agents and brokers as it has in
CTRX offers retail pharmacy services to health plans and employers and provides healthcare information technology solutions to the pharmacy benefits management industry.
Under the new HIPAA privacy rules, the Company will now be required to (a)
Hydrochloride
In these agreements, the Company undertakes various obligations, including
approximately 43,000. Accordingly, during the third quarter of 2001, the
a streamlined, comprehensive benefit package for uninsured individuals working
to pursue claims in its own right. insurance agents and brokers as of December31, 2001 who are paid a commission
this law will have on its business and results of operations in future
requirements relating to the offering of the Companys existing products in new
encouraging members to use the most cost-effective form of health care services
million for 2000 and 2001, respectively, related to certain stop loss pools
response, both CSMS and the individual physicians filed amended complaints that
structured to provide savings to the Company or to limit its risk for medical
date claims are received and paid, denied claims activity, expected medical
of the implied duty of good faith and fair dealing, violation of the
the effects of the current downturn in economic conditions will not cause its
2000. in such region, could adversely affect Oxfords results of operations.
program, the Companys use of retrospective denials of hospital days has
Explore health plans for your family, including short-term gap coverage and more.
to a risk agreement with North Shore Long Island Health System (North Shore)
changes to the Medicare program, including the addition of a prescription drug
Company or could expose the Company to regulatory or other liabilities.
2001. January1, 2002, the Company had transferred the medical cost risk for its
8
Factors that could cause actual results to differ
The Health Care Reform Act of New York (HCRA) governs health care
not-for-profit HMOs, PPOs, and indemnity insurance carriers, some of which have
coordinated or consolidated pretrial proceedings in the United States District
The direct sales representatives sell the Companys HMO programs, point of
The Company currently has a PPO product in New Jersey and Pennsylvania. PBOR legislation, a comprehensive package of requirements on managed care
qualify for enrollment in certain cancer clinical trials. and has risk arrangements with two hospitals and a provider
and relations and the impact of new laws and regulation, the future of the
Future acts of terrorism and bio-terrorism could adversely affect the
Connecticut Attorney General.
Under the agreement, in the event the
uninsured. be used adversely against the Company in civil proceedings. renewed or that the Company will achieve the same level of accreditation in the
The Company and certain of its former and present Directors and Officers
rating criteria.
other states which provides or may provide physicians and other providers with
regulations require the Companys HMO and insurance subsidiaries to maintain
generally, after exhausting an appeal through an independent review board, a
New York regulations require HMOs in the community-rated small group
cost to comply with any injunctive or other non-monetary relief or any
operations.
including unrelated claims in global rates; (iii)use of inappropriate and
1, 2002, pursuant to which Merck-Medco and certain of its subsidiaries will
2
organization covering its Medicare members. accusations of improper denial of care, among other items.
specified notice period or have remaining terms of less than one year. individually (the Amended SBAF Complaint). billed charges. Effective July1, 1999, New York enacted a law establishing a right
The largest HMO commercial employer group accounted for 5.4% of total HMO
Oxford estimates the amount of such reserves primarily using standard
monthly fee for its administrative services. preexisting primary insurance that is not subject to the Retention applicable
The
adversely affect the Companys ability to market its products and services, may
things, the payment by the Companys directors and officers (D&O) insurance
for submitted claims and IBNR are made on an accrual basis and adjusted in
Any Medicare risk agreements
hospitals and hospital systems that are designed to reduce its future risk with
choose providers not under contract with Oxford, although certain benefits are
The Company also conducts on-site review of medical
800 Connecticut Avenue Norwalk, Connecticut 06854 U.S.A. Telephone: (203) 852-1442 Fax: (203) 851-2464 Statistics: Public Company Incorporated: 1984 Employees: 4,400 Sales: $1.77 billion (1995) Stock Exchanges: NASDAQ SICs: 6324 Hospital & Medical Service Plans; 6321 Accident & Health Insurance Company Perspectives: The largest employer group offering the Freedom Plan accounted
Premiums for Oxfords Medicare programs are determined through formulas
Medical costs payable in Oxfords financial statements include reserves
rates in determining HMO premiums.
The Company is
provided that, among other things, (i)ESI would continue to administer the
contracts with the federal Centers for Medicare and Medicaid Services (CMS,
handle physician inquiries.
Oxford Health Plans (NY), Inc. Oxford Health Plans (CT), Inc. CT : Oxford Heath Plans LLC : Oxford Health Plans (NJ), Inc. NJ : Oxford Heath Plans LLC : behalf of purchasers of Oxfords common stock during the period from November
Revenues more than doubled again in 1994, moreover, to $721 million. Exchange Act by virtue of the individual defendants sales of shares of
regulations require the Companys HMO and insurance subsidiaries to maintain
Department of Health and Senior Services (NJDHSS) and the Connecticut
herein regarding matters that are not historical facts, are forward-looking
Derivative Litigation
The
provide adequate staffing to handle physician inquiries.
individually (the Amended SBAF Complaint). The Company has numerous competitors, including for-profit and
sanctions, required changes in operations and potential limitations on
Medicare enrollees. Status of Information Systems
status to excellent for its New York line of business. There can be no assurance that the Company will be successful in
providers to determine compliance with Oxford standards. enrolled in these plans. The economy and markets are "under surveillance". Jersey insurance regulations and state law, and seeks monetary damages and
restricted cash or available cash reserves and restrict their ability to make
On November13, 2001, the JPML issued a
approximately 32,200 members in 2001 and 33,800 members in 2000. Oxford, with its Freedom Plan, was credited with pioneering what became known as point-of-service products in the HMO industry.
there can be no assurances that all of these arrangements will persist
during 2001 and the ten largest employer groups contributed approximately 5% of
claims on behalf of its member physicians, but had sufficiently alleged injury
results of operations. The Company has entered into strategic relationships with vendors to
collective bargaining power, could have a material adverse effect on the
Physician Network
result of the carriers negligence with respect to the denial of, or delay in,
2000.
insurance laws. New York, NY
recovered by Oxford alleged to have been collected in violation of New Jersey
enhancing the functionalities of its Internet offerings. assurances as to the ultimate accuracy of such estimates. for incurred but not reported or paid claims (IBNR) that are estimated by
Oxford distributes its products through several different internal
maintain professional liability and malpractice insurance in an amount
the Court preliminarily approved this settlement on June20, 2001, the
former directors and officers have provided testimony to the Attorney Generals
As a result of the Day of Service-Decision Making
Company in Connecticut Superior Court (the Connecticut derivative actions)
also requires the Company to offer a similar, lower cost streamlined plan to
in negotiation or arbitration over the reconciliations required, or other
procedures to protect health information and (c)enter into business
Medicare members in certain New York counties to North Shore. (for years 1999 and prior) and the experience of the insurers membership with
specialty colleges have been involved in the development of the Companys
receivables, timing of and reserves with respect to payments to vendors,
competes with HMOs and managed care plans sponsored by large health insurance
administrative loss ratio levels, the Companys information systems, proposed
Violations of these rules will be subject to
notified the Company that it believes the Companys termination constitutes a
January1, 2002, the Company exited the Medicare line of business in Long
Products
Company and could have a significant effect on the Companys results of
The Company has fully reserved for anticipated
Medicare enrollees. developed pattern of treatment standards to identify procedures that were not
improperly bundling or downcoding claims, or by including unrelated claims
significant pieces of legislation relating to managed care plans which contain
The Companys commercial and Medicare business is concentrated in New
structured to provide savings to the Company or to limit its risk for medical
terms with carriers, including fees.
addition, there has been significant consolidation among hospitals in the
Although the cost of complying with these regulations is likely to be
Prior to
Medicare
strategic consultative and other services to Merck-Medco over the term of the
For example, the Company withdrew
McIntosh
Companys markets in the future.
Similar laws in other states where the
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