You may not have modified the document, but behind the scenes, something happened that makes the document different than it was at the time it was loaded into Acrobat. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Are you sure? This article contains workarounds for an issue in which you are always prompted to save the changes to the global template, Normal.dotm, when you exit Microsoft Office Word 2007 or Word 2010. Cause 1: An installed add-in or an installed macro is changing the global template Normal.dot or Normal.dotm You may receive the message that is listed in the "Symptoms" section if an add-in or a macro on your computer modified the Normal.dotm template. This problem showed up after changing the user's login name on O365. Is this mold/mildew? Copyright 2023 Adobe. Then, I discovered the root of my specific case: Windows 10's "Save as PDF" choice in the print dialog. A forum where Apple customers help each other with their products. thank you a bunch for sharing! :-), Feb 10, 2020 8:40 AM in response to BobTheFisherman. For a long-term strategy to help prevent macro viruses, install antivirus software that is designed specifically to detect macro viruses. "The user can only modify a file in Writer, not in Reader.". What that error likely means is that something in MS Word (and possibly the rest of MS Office) on your system is damaged. Is it proper grammar to use a single adjective to refer to two nouns of different genders? COM add-ins can be installed in any location. Seems this problem has been around for several Apple software versions. First, you can turn off the Prompt before saving Normal template option. Issue: Used to be able to open previously saved files using the File>Open Recent menu. And please share here if you figure it out first! Word recognizes a macro with a name that begins with "Auto" as a macro that automatically runs when the situation to which it applies occurs. I love smart people like you. If you want to share a Word file with someone using an earlier version of Word, here's how. Copyright 2023 Adobe. Type new file name. You may experience the issue that is described in the "Symptoms" section if conflicts or problems occur with one of these items. This prompt appears when closing the new .doc file without making any changes. provided; every potential issue may involve several factors not detailed in the conversations To resolve this problem, you may need to update your virus protection software. To do this, click to clear the check box for each COM add-in that is listed, and then click OK. File > Options > Advanced > Save - The checkbox is unticked asking for prompting to saving the normal template - checking this adds . This just started happening this week. Feb 26, 2020 5:47 AM in response to Wilddrums. I do not believe that 90% of companies producing PDF invoices on their websites are creating corrupt PDFs. No idea what else to try. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. I am very angry and annoyed about this. English abbreviation : they're or they're not, Quit all Office applications (Word, Teams, Outlook, etc). Any ideas are welcome. I just know that these issues started for me with the latest update to Mohave (10.14.6) and Office 365 (16.33). We also use Suitcase Fusion to manage our fonts. The very same Pop-up Alert, also suggests 'renaming' the file (or 'saving it to another location' on the Drive) but when I attempt to do either, I get a fresh Alert informing me that the Volume for the Drive I'm trying to save the file to, is Full or Read Only (NOT TRUE). Thanks. These auto macros run automatically when Word is started. All postings and use of the content on this site are subject to the. Just delete the Normal.dotm file. In the upper-left corner of the screen, click the Filebutton. Created on August 15, 2018 How to switch off prompt to confirm save when there are comments and track changes Hello At some point, I told Word to prompt me if I was saving a document with Track Changes and comments. Created on July 10, 2019 Cannot Save Docs Due to Permission Error (Word for Mac) After recent MS Word 2016 update on mac mojave OS I cannot save docs. Why can't there be a simple "open read-only" option? Please do 2-Factor Authentication if asked to. Jan 21, 2020 8:48 AM in response to jenerallee78, >System Preferences>Security & Privacy>Privacy, Change Privacy preferences on Mac - Apple Support, Jan 21, 2020 9:31 AM in response to leroydouglas, Jan 21, 2020 9:43 AM in response to jenerallee78. Word keeps prompting to save my document Hi, The scenario is: Whenever I open an existing document in Word 2010 (in Windows 10), highlight some text and press ctrl+c, then try to close the document, Word always asks whether I want to save the document. Save and replace the file (which involves hitting enter 3 times, then the left arrow and enter again to confirm that you want to replace the file). Then the prompt for "Do you want to save changes before closing?" So I hit "Select." I can save an excel file, but not a word doc. How feasible is a manned flight to Apophis in 2029 using Artemis or Starship? Clubnev, big sur 11.6 unable to adjust permissions - can't save word file but can save excel. I've scoured the MS and Apple message boards, tried repairs on other forums. (You may need to scroll down.) Microsoft. Third, you can help protect the computer from macro viruses that change the global template. THIS!!! So I deleted the one anti virus i had running ( ComboCleaner). By default, the Office Startup folder is at the following location: C:\Program Files\Microsoft Office\Office12\Startup, C:\Program Files\Microsoft Office\Office14\Startup. This is either in the Help menu (Windows), or the Acrobat menu (Mac OS). To do this, follow these steps: Select the web application, and then select URL Rewrite. Go to File > Save as and select This PC to create a local copy. (Thanks in advance for any thoughts on this weirdness). We recommend that you perform the other workarounds that are mentioned later in this article. For additional information, seeProtect yourself from macro viruses. Start Word. If you do get the prompt, that means that something in the document was modified. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Select the login keychain entry in the top left navigator pane, then from the File menu, choose Lock Keychain "login". Go to Tools/Options. I then get the alert: "Word cannot open the document: user does not have access privileges. Well, I take it back. I'll likely be limited to options already preset within the program.so really this post is directed DIRECTLY at Adobe. Search for "keychain" in Spotlight and launch the Keychain Access app. Can someone help me out? The user can only modify a file in Writer, not in Reader. Uninstall Sophos. Apple may provide or recommend responses as a possible solution based on the information Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. It was here I realised most of my files had a red warning sign with a white line through the middle. That's very possible. Feb 10, 2020 8:37 AM in response to Seciab, Unfortunately, no. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Looks like no ones replied in a while. If add-ins are listed in the COM Add-Ins dialog box, temporarily turn off each add-in. I just force quit. In Word 2007, click the Microsoft Office Button, and then click Word Options. Nothing. Additionally I have tried saving the document as a macro-enabled .docm file, and this too did not work. Why is this Etruscan letter sometimes transliterated as "ch"? If your Mac keeps asking for the login keychain password (Apple Support). But if you just want to get rid of the " The author would like you to open this as read-only" prompt,. When you restart Word, the COM add-ins that you turned off are not loaded. Not because it's time consuming, but because it's non-sensical too (no change, no save). However, if the change is not being made by the user (such as adding a comment, which I believe is one of the few things that can be changed in Reader, though that is not relevant for this argument), then the user SHOULD NOT be asked to save the file. The work around is Save As, then save over the old file. I'm still getting the prompt. It should read "No Markup" if no changes are visible. ouch!.. This only happens when I try to save it as a .docx file, any other format works just fine. It seemed so random and was so irritating. In the Macros dialog box, a list of macros may appear. To create a new folder on the desktop, right-click a blank area on the desktop, point to New, and then click Folder. I print off pdf'd invoices by the hundreds per week and for years I've never once had this pop up. Please help. To turn off this message, follow these steps. Wilddrums, call If any macro listed begins with "Auto," you may want to remove this macro. For example, I open a multi-page pdf. I downloaded MacOS High Sierra as I had an update pending and my computer rebooted and immediately the problem was gone ??? Cause This problem occurs because Visual Basic opens any document with the ReadOnlyRecommended attribute set to true as a read-only document, even if you attempt to set the ReadOnly attribute to false. 1-800-MY-APPLE, or, Sales and None of these solutions worked. Then the software of the scanner creates the files. Go to File > Save As. I can now read all my 684 text files, without having to grant Access. Ask Different is a question and answer site for power users of Apple hardware and software. If you've used Track Changes, then turn it off and resolve all the changes in the document. For example, I open a multi-page pdf. Using latest build for MS 2019 Mac suite - 16.56 If I right click to get the Print option, it will only print the screenshot and not the whole document. Oftentimes the signature becomes invalid due to (allegedly) changes to the file after it was signed. Can't log in. If not, then Acrobat fixed the bad PDF file for you in the first save operation. The work around is to rename the external using Apple's "temporary file", naming convention. An add-in may add one or more of the following items to the computer: The computer is infected with a macro virus that changes the global template (Normal.dotm). Click General Tab. Does anyone know if upgrading to Catalina solves this problem? However, when you do this, Word will not prompt you when it automatically saves the changes the global template. I saw one answer in the Stack Exchange sites that is from way back in 2012 (and was hopeful that it would be the silver bullet, but the answerer himself acknolwedges that it's all that he could think of). Many times the user doesn't realize there are elements in the file that have been updated or calculated. MacBook Pro 13-inch, 2017, running Big Sur 11.6. Step 4: Add a rule to stop processing URL rewrite rules for other request methods. Note:If you clicked on Deny by accident, follow the instructions below to restore your keychain permissions. It's because of a VERY poorly implemented design choice made by Microsoft, when they implemented Apple's Sandbox rules. It's a WORST practice, not a best practice. By default, Office saves a file in a default working folder. I don't want to have to restart Word and Excel or my computer daily. After restarting my computer after installing the updates, I suddenly get a Grant Access message when trying to open Word or Excel documents that I was previously able to open before. I'm running MS Word 16.58 as well as the whole Office/Outlook suite. If you added up all the time you are wasting across your entire user base, it must be eye-watering. By default, the Word Startup folder is at the following location: C:\Documents and Settings*user name*\Application Data\Microsoft\Word\Startup. This probably happens because the files were created incorrectly, so the application tries to fix them when you open them (in order to be able to display them). Office 2019 (Word, PowerPoint & Excel) do not open recents with 12.1 update. - Adobe Support Community - 5079035 Do you want to save those changes? To determine whether an item in a startup folder is causing the problem, temporarily empty the folder. Natively protecting .pst files isn't supported using the AzureInformationProtection module. Note:To create a new folder on the desktop, right-click a blank area on the desktop, point to New, and then click Folder. In the circuit below, assume ideal op-amp, find Vout? only. We have a large printer/copier/scanner that everyone in the office uses. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Ok, that makes sense. MacBook Pro 13-inch, 2017, running Big Sur 11.6. It's very annoying, it's very frustrating and it's counter productive. That surprises me. I usually press cmd S as I work. Acrobat always asks to save changes, even with no changes. Even though I have Administrator Privileges on my Mac Book, I can't save Microsoft Word Files (saved to my Mac from a Portable Hard Drive) back to the same Portable Hard Drive. This is a really frustrating problem, and it's extra frustrating to be told that we have modified a file when we've definitely only opened it. The next time you go into the file and just look at the file and close it, you will not get the annoying box asking "Do you want to save changes to file XXX before closing?". This is for Adobe Acrobat Standard 2017. Try downloading some PDF from the internet and see if it still happens.